At Lion CBD, we are committed to maintaining the highest standards of journalistic integrity, accuracy, and transparency. We value the feedback of our readers and take any concerns about the accuracy or fairness of our content seriously. This Editorial Complaints Policy outlines the process for submitting complaints, our commitment to addressing concerns promptly, and the steps we take to ensure the quality and credibility of our content.
Submitting a Complaint
If you believe that any content on lioncbd.co.uk violates our editorial standards, please submit a complaint by following these steps:
Send an email to complaints@lioncbd.co.uk with the subject line “Editorial Complaint – [Your Concern].” Clearly outline the nature of your complaint, including the specific article, the section of concern, and the reasons for your complaint.
Include Details
Provide as much detail as possible, including the URL of the article, the publication date, and any specific information that will help us investigate and address your concerns.
Contact Information
Include your contact information, including your name and email address, so that we can follow up with you regarding your complaint.
Our Commitment
Prompt Response
We are committed to acknowledging your complaint promptly upon receipt and will strive to provide an initial response within [insert timeframe, e.g., 5 business days].
Thorough Investigation
Our editorial team will conduct a thorough investigation into the concerns raised in the complaint. This may involve consulting with relevant writers, editors, and fact-checkers to gather additional information.
Resolution
Once the investigation is complete, we will provide you with a detailed response outlining our findings and any corrective actions taken. If errors or inaccuracies are identified, we will promptly correct them.
Exclusions
This policy does not cover general comments, opinions, or subjective judgments expressed in our content. We welcome diverse perspectives and opinions, and while we strive for accuracy, we recognize that interpretations of information may vary.
Ongoing Review
We continually review and update our Editorial Complaints Policy to ensure its effectiveness and alignment with industry best practices. Feedback from our readers is valuable in helping us improve our processes and uphold the highest standards of journalism.
Contact Information
If you have any questions or concerns about our Editorial Complaints Policy, please contact us at info@lioncbd.co.uk.
Thank you for your commitment to the integrity and quality of content on Lion CBD. We appreciate your trust and engagement with our platform.
The Lion CBD Editorial Team